Important Information
Policies
To help make your stay at The Westin Harbour Castle in Toronto as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
The key arrival, pet, parking, accessibility, and reservation details for a waterfront Toronto stay.
The Westin Harbour Castle Toronto maintains policies covering check-in, check-out, pets, smoking, parking, children, accessibility, and reservations. Check-in begins at 3:00 PM and check-out is at 12:00 PM, with the minimum check-in age set at 18. Guests must present the credit card used for the reservation at arrival. The property is smoke free and permits up to two dogs per room, with each dog weighing up to 40 kilograms. Children of all ages are welcome, and cribs and extra beds can be requested subject to availability. Guest room choices range from standard and premium king or queen accommodations to large waterfront suites, while amenities include indoor swimming, fitness facilities, dining, spa services, and event spaces. Cancellation conditions vary by accommodation and rate.
- Check-In and Check-Out Policies
Check-in begins at 3:00 PM and check-out is at 12:00 PM. Early check-in and late checkout can be arranged as guaranteed options when available, subject to applicable conditions.
- Minimum Age and Identification
The minimum check-in age is 18. Guests are required to present the credit card used for the reservation at check-in.
- Deposit and Payment Policies
The property accepts major credit cards and cash. The supplied accommodation information does not state one universal incidental deposit amount, so any applicable authorization should be confirmed against the reservation.
- Pet Policies
Dogs are welcome at The Westin Harbour Castle Toronto. A maximum of two dogs is permitted per room, with each dog weighing up to 40 kilograms. Dogs cannot be left unattended in guestrooms.
- Smoking Policies
The Westin Harbour Castle Toronto is a smoke-free property, with non-smoking rooms and facilities.
- Children and Extra Beds
Children of all ages are welcome. Children aged 18 and above are charged as adults. Cribs and extra beds can be requested for children and are subject to availability and the selected accommodation.
- Cancellation Policies
Cancellation and prepayment conditions vary according to the selected accommodation and reservation rate. The applicable cancellation policies should be reviewed before confirming a booking.
- Parking Policies
Parking is available through nearby and off-site facilities, with valet parking also offered. Parking spaces are subject to availability, and height restrictions can apply.
- Accessibility Policies
The property provides accessible facilities, elevators, accessible routes, and selected accessible room categories. Service animals are welcome without a fee or documentation.
- Airport Transportation Policies
The hotel does not provide an airport shuttle. Billy Bishop Toronto City Airport is approximately 2.2 kilometers away, while Toronto Pearson International Airport is approximately 28 kilometers from the property.